Privacy Policy
Last updated: July 2026
The protection of your personal data is of utmost importance to us.
Therefore, we process your personal data exclusively in compliance with the Swiss Federal Act on Data Protection (FADP / revDSG) and, where applicable, the EU General Data Protection Regulation (GDPR).
In this privacy policy, we inform you about the most important aspects of data processing on our website.
1. Data Controller
The entity responsible for data processing on this website is:
Pataki Autocare
Schweighofweg 6
6010 Kriens
Switzerland
E-mail: info@patakiautocare.ch
Phone: +41 77 275 0358
2. Processing of Personal Data
Personal data refers to any information relating to an identified or identifiable natural person.
We process personal data exclusively to the extent necessary to ensure a functional and user-friendly website, to provide our services, or when you provide such data to us voluntarily.
3. Hosting and Server Log Files
This website is hosted by an external service provider. When you visit our website, the hosting provider automatically collects and stores information in so-called server log files, which your browser automatically transmits. This includes in particular:
IP address of the accessing device
Date and time of access
Name and URL of the retrieved file
Browser type and operating system used
Website from which the access originates (referrer URL)
This data is processed to ensure the technical performance, security, and stability of the website and is not combined with other data sources. The servers may also be located abroad – including in countries outside of Switzerland and the EU (e.g., in the USA).
4. Contacting Us
When you contact us via contact form, email, phone, or messaging services (e.g., WhatsApp), the information you provide (e.g., name, phone number, email address, vehicle details, and the message) is stored for the purpose of processing your request and in case of follow-up questions. We do not share this data without your consent.
When contacting us via WhatsApp (Meta Platforms Ireland Ltd.), data is also processed by the respective service provider. For further information, please refer to their privacy policy.
5. Cookies
Our website may use cookies. Cookies are small text files that are stored on your device and save certain settings and data to exchange with our website via your browser. Technically necessary cookies ensure the proper functioning of the website. Non-essential cookies (e.g., for analytics or marketing) are set only with your consent.
You can configure your browser to inform you about the placement of cookies, allowing you to decide on accepting them on a case-by-case basis or blocking them entirely. If you do not accept cookies, the functionality of the website may be restricted.
6. Consent (Cookie Settings)
If we use services on this website that require consent (in particular analytics and marketing services), we will obtain your consent prior to their activation. You may revoke your consent at any time with effect for the future.
7. Web Analytics
To tailor and continuously optimize our website to your needs, we may use analytics services – provided you have given your consent. This typically involves the creation of pseudonymized user profiles and the use of cookies. The information generated by the cookie about your use of the website may be transmitted to and stored on servers operated by the service providers, including servers located abroad.
Google Analytics: A service provided by Google Ireland Ltd. or Google LLC to analyze user behavior. IP addresses are processed in shortened (anonymized) form whenever possible. For further information, please visit: policies.google.com/privacy.
Microsoft Clarity: A service provided by Microsoft Corporation that analyzes website usage through metrics, heatmaps, and session recordings to improve website functionality. For further information, please visit: privacy.microsoft.com.
8. Online Marketing and Advertising
If you have given your consent, we may use marketing and advertising performance measurement services. This allows us to measure how users interact with our website and display relevant advertising (conversion tracking and remarketing).
Google Ads / Google Conversion Tracking: A service provided by Google Ireland Ltd. to measure the success of advertising campaigns and for remarketing purposes.
Google Tag Manager: A tool provided by Google Ireland Ltd. to manage website tags. The Tag Manager itself does not store any personal data, but it may trigger other services.
Meta Pixel (Facebook/Instagram): A service provided by Meta Platforms Ireland Ltd. used to measure the reach and success of ads, as well as for remarketing across Facebook and Instagram.
9. Web Fonts (Google Fonts)
This website uses fonts provided by Google Ireland Ltd. ("Google Fonts") to ensure consistent typography. When you visit a page, your browser loads the required fonts from Google's servers to display texts correctly. In doing so, your IP address may be transmitted to Google. For further information, please visit: policies.google.com/privacy.
10. Social Media Profiles
We maintain a presence on social media platforms (e.g., Instagram and Facebook, Meta Platforms Ireland Ltd.), and links to our profiles can be found on this website. Clicking on these links will redirect you to the respective provider's platform, where their privacy policies apply. Simply clicking the links does not trigger any automatic data transfer to these platforms.
11. Data Transfer and Data Processing Agreement
We share your personal data with third parties only if it is necessary to process your inquiry or order, if you have given your consent, or if we are under a legal obligation to do so. Where we engage service providers (e.g., for hosting, analytics, or marketing), they act as data processors carefully selected by us. In this context, data may also be transferred to countries outside Switzerland and the EU – in particular to the USA; we ensure an adequate level of data protection through appropriate safeguards.
12. Retention Period
We process and store your personal data only for as long as necessary to fulfill the respective purpose or as required by statutory retention obligations. Thereafter, the data is deleted or anonymized.
13. Your Rights
Subject to applicable legal regulations, you have the right to:
Access information regarding the personal data processed by us
Request the correction of inaccurate data
Request the deletion or destruction of your personal data
Request the restriction of data processing
Object to data processing and revoke your consent
Request the release or transfer of your data (data portability)
To exercise your rights, please send your request to the data controller specified above. You also have the right to lodge a complaint with the competent supervisory authority (in Switzerland: the Federal Data Protection and Information Commissioner, FDPIC).
14. Data Security
We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, loss, misuse, or destruction. However, data transmission over the Internet (e.g., communication by email) may involve security vulnerabilities; absolute protection cannot be guaranteed.
15. Changes to the Privacy Policy
We reserve the right to amend this Privacy Policy at any time to reflect changes in legal regulations, our services, or our data processing practices. The current version published on this website always applies.
16. Contact
If you have any questions regarding data protection or wish to exercise your rights, please contact us at:
Pataki Autocare
Schweighofweg 6
6010 Kriens
Email: info@patakiautocare.ch